At Shacni, we are committed to providing you with high-quality products and exceptional customer service. Our promise to you includes:

• Quality Guarantee: We stand by the quality of our products and ensure they meet your expectations.
• Customer Satisfaction: Your satisfaction is our top priority. If you're not happy, we're not happy.
• Secure Shopping: Your privacy and security are important to us. We use the latest technology to keep your information safe.

Pre-ordered products will be shipped around their listed estimated shipping dates from the date of your purchase. We offer a flat rate shipping fee of $3.95 for domestic orders within Canada and $4.95 for U.S. orders. For international orders, please visit our Shipping Information page.

Hassle-Free Returns: If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange.

• Easy Process: Simply contact our customer service team to initiate a return or exchange. We'll guide you through the process.
• Terms and Conditions: Please review our returns and exchanges policy on our website for more details